When we fix a small inefficiency, we don’t just save time, we free up resources, reduce frustration and build momentum.

That momentum allows us to fix the next thing faster.  We get better at getting better

What we do

My focus is on helping organisations let their staff start to remove all the small things which get in the way of them doing their job.

I deliver a mix of training and consultation which allows a department to start making small but continuous improvements.

It all begins by giving your team the power to improve what bugs them most, one controlled tweak at a time.

Our service

  • Increment

    It all begins with an idea or a frustration, that drawer that only opens if you jiggle it just right, that one spreadsheet, fragile, mysterious, and somehow vital or that critical machine that only Joe knows how to start.  Developing small ideas which reduce the tiny but ultimately powerful frustrations can lead to significant business gains

  • Engage

    Too often employee engagement is something which is done to the employees. Giving them the freedom to improve their own work and customer quality is a long established way of fully engaging your teams. Engagement changes from something which is forced on people to an input where the output is high performing teams and who does not want that?

  • Transform

    The old saying about ‘look after the pennies and the pounds will look after themselves”. This applies perfectly here, the culmination of lots of small improvements can lead to a transformation and one which is not forced on anyone but rather led by the most qualified people to make changes - your staff.